Every channel, run by agents and humans on one wire.
RelayOS is one workspace where specialized AI agents resolve what they can, hand off the rest to your operators, and every conversation — across WhatsApp, Instagram, Messenger and more — stays in a single thread. Reliable messaging, a unified inbox, and AI you can actually trust.
- WhatsApp · Instagram · Messenger
- Encrypted at rest
- More channels coming
EVERY CHANNEL
Wherever your customers message — one inbox.
RelayOS isn't a WhatsApp tool. Connect the channels your customers already use today, with more landing every release.
Messenger
Live
Gmail
Soon
Threads
Soon
Discord
Soon+ more on the roadmap — Slack, SMS, Telegram and beyond.
THE RELAY
Agents resolve. Humans close. Nothing dropped.
Agents handle volume, humans handle judgment, and every handoff carries the full thread — so customers never have to repeat themselves.
Agent resolves
Specialized agents trained on your knowledge answer instantly — order status, FAQs, account lookups — 24/7, in every conversation.
The relay
When a conversation needs judgment — refunds, edge cases, a human touch — the agent hands off to the right operator with the full thread and context. No re-explaining.
Operator closes
Your team picks up in the same thread, sees everything the agent did, and resolves in one tap — then it's logged.
ONE WORKSPACE
Every channel, every agent, every operator — one inbox.
Conversations from WhatsApp, Instagram, Messenger and more, AI agents and human operators, all in a single thread-first workspace.
Can I also add one more item before I come in?
operatorI need to change my account email
agent
Can you help with my billing issue?
Follow-up on my refund request
agentThanks for the quick help!
Carlos M.
online · WhatsApp
Contact
Carlos M.
+52 55 1234 5678
Labels
Assigned to
Sam Rivera
operatorAI Assist
“Would you like to confirm the updated order with Carlos?”
Assign to agents or humans
Route any conversation to the right AI agent or human operator in one tap.
Labels, notes & context
Tag threads, leave internal notes, and see the full contact history at a glance.
AI assist for operators
Surface suggested replies so your team moves faster on every conversation.
HOW IT WORKS
Live in four steps.
From connecting a number to agents answering 24/7 — setup is minutes, not months.
- 01
Connect your channels
Link WhatsApp, Instagram and Messenger in minutes — Gmail, Threads and Discord are on the way.
- 02
Train your agents
Point RelayOS at your docs, FAQs and past conversations. Agents learn your business — no scripting, no flows to draw.
- 03
Set handoff rules
Decide what agents handle and when they pass to a human, and route each conversation to the right team.
- 04
Go live
Switch it on. Agents answer around the clock, operators step in when it matters, and every message is logged.
WhatsApp Business
+1 (555) 000-0000
Learning your business
78%Messages indexed
1,240messages learned
- → support_faqs.pdf parsed
- → product_docs/ indexed
- → 847 past chats ingested
GOVERNED & SECURE
Every message and agent action — logged and encrypted.
Full visibility into what your AI did, with bank-grade encryption and tenant isolation underneath every conversation.
RelayOS treats security as a platform property, not a checkbox. Customer data is encrypted at the storage layer before it ever reaches disk, tenant boundaries are enforced in the database, and every AI provider is contractually barred from training on your messages.
- Message content, contact identifiers, and knowledge-base data encrypted at rest with AES-256-GCM and per-tenant data-encryption keys — envelope encryption with key rotation.
- Tenant isolation enforced at the database layer via PostgreSQL row-level security. One tenant's data is structurally inaccessible to another.
- Searchable fields use keyed HMAC blind indexes. No plaintext search tokens are stored.
- TLS in transit for all API, webhook, and operator traffic.
- AI providers are optional and contractually barred from training on your data — you choose which models are enabled, per agent.
Encryption at rest
AES-256-GCM with per-tenant DEKs and envelope-encryption key rotation.
Tenant isolation / RLS
PostgreSQL row-level security — isolation enforced below the application layer.
Full audit trail
Every agent and operator action logged — exportable, immutable, and tenant-scoped.
● Start free
Put agents and humans on one wire.
Connect your channels in minutes — agents answering around the clock, your team in full control. No credit card to start.
WhatsApp · Instagram · Messenger · encrypted at rest